Richland Heights East Neighborhood Association

Use the new Tucson 3-1-1 App to Report Non-emergency Problems

Do you have a concern about a pothole, a park issue, missed trash or reycle collection, an abandoned building or nuisance property, graffiti, or just need to know what City department handles a particular issue? If so, there's a one-stop shop for these types of reports and others. Download and use the new Tucson 3-1-1 app, use the 3-1-1 service request portal via the City of Tucson website, or call 3-1-1. If you're already a SeeClickFix user, just download Tucson 3-1-1 and enter your same credentials.
Click here to go to the Tucson 3-1-1 Request Portal, and to download links.

Contact information for some useful City, County & State offices, Police, Utilities and other organizations

Because the links are to outside entities, they can become out-of-date when the target websites are updated. If you find a bad link, please notify the webmaster by sending email to webmaster@rhenatucson.org.

Abbreviations:

CoT = City of Tucson ES = Environmental Services TCB = Tucson Clean & Beautiful TDoT = Tucson Department of Transportation TPD = Tucson Police Department

Alphabetized list:

AZ Attorney General -- online consumer complaint form -- 400 W Congress, South Building, Suite 315
Bicycle Tucson -- report stolen bikes; you can also register your bike BEFORE it's stolen at BikeIndex.org
Blue Stake -- call at least 2 working days before starting any digging project to get your utility-owned underground lines marked for FREE -- dial 8-1-1
CoT Code Enforcement -- information about property, housing, zoning, signs, debris & other zoning violations and a link to an online Code Violation Form -- 520-791-5843
CoT Crime Prevention Information -- links to lots of useful crime prevention information, including personal safety & property theft prevention
CoT Neighborhood Resources -- handles activities related to neighborhoods -- 520-837-5013; neighborhood@tucsonaz.gov
CoT Park Tucson -- parking regulation information & enforcement -- 520-791-5071; parktucson@tucsonaz.gov
CoT Planning & Development Services Department -- information about permits, inspections & other development business -- 520-791-5550; pdsdinquiries@tucsonaz.gov
CoT Stormwater Management -- to report problems like spills, runoff, dumping -- 520-791-4251; stormwater@tucsonaz.gov -- also links for flooding, wash management, water waste, sewer overflows, and vector management (cockroaches & mosquitoes)
CRIME - NSN list of police incidents in RHE -- up to 80 of the most recent incidents sorted by date & time; data refreshed by 8:10 most mornings
Environmental Services (ES) -- information about weekly trash & recycle collection, twice yearly Brush & Bulky pick-up, and Household Hazardous Waste collections -- 520-791-3175
Graffiti Reporting -- use SeeClickFix, call 3-1-1 (24 hrs), email graffiti@tucsonaz.gov, or use the online request form.
Help for the Homeless -- to report an encampment or to assist someone who is obviously house-less, reporting here will allow you to request services for the person and the city will send a care team. Online: https://reportencampments.tucsonaz.gov; Phone: 520-791-2540
Noise Ordinance in Tucson -- document about rules for noise levels within the city limits
Pima Animal Care Center (PACC) -- to report lost, found, loose, aggressive or barking dogs -- 520-724-5900; 4000 N Silverbell Rd
Pima County Health Department -- consumer health and food safety information -- 520-724-7908; 3950 S Country Club Rd #100
Pima County Vector Control (mosquitoes & sewer roaches) -- to report mosquito and/or cockroach problems, 520-724-3401
Recycling Centers -- our nearest Neighborhood Recycling Centers:
Himmel Park, 1000 N Tucson Blvd (2.6 miles)
Jacobs Park, 3300 N Fairview Ave (3.3 miles)
Mansfield Park, 2000 N 4th Ave (3.4 miles)
and Ward 6, 3202 E 1st St for glass & soft plastic (3.1 miles)
Recycling electronics -- Subruban Miners, 3820 E Blacklidge Dr, 520-406-7446, recycle computers, monitors, TVs, etc; shred disks; pick up service; info@suburbanminers.com
Southwest Gas Emergency Hotline -- call 1-877-860-6020 AND 911 to report a gas leak
TEP Outages -- map of electric power outages
TEP graffiti reporting -- to report graffiti on TEP poles or other TEP property -online or email graffiti@tep.com
TPD Operations Division Midtown -- Hardesty Multi-Service Center, police station for midtown Tucson -- 1100 S Alvernon Way; 520-791-4253 or 520-791-4806; ODM@tucsonaz.gov
TPD Online Crime Reporting -- to report a non-emergency crime
TPD Confidential Tip Reporting -- to submit information about a crime anonymously -- 88 CRIME (882-7463)
TPD Homeless Outreach Team -- email or call Sgt Jack Julsing, 520-528-1000, with the location of a homeless camp; the team offers resources to the homeless individuals as part of their process
TPD Local Police Officer (LPO), Midtown Division, Sector 1 (covers RHE) -- Officer Antonio Apodaca; 520-286-6514; antonio.apodaca@tucsonaz.gov and Officer Leticia Parris; 520-589-8611; leticia.parris@tucsonaz.gov
TPD Community Service Officer (CSO), Midtown Division -- Officer Ramon Silvas; 520-837-7428; ramon.silvas@tucsonaz.gov
Trees for Tucson -- low cost shade trees for your property; call or email for questions regarding tree delivery, planting and maintenance -- 520-791-3109; tcb@tucsoncleanandbeautiful.org
Tucson Clean & Beautiful Recycling Directory -- list of places to recycle many categories of items from aluminum to yarn -- email for further assistance recycle@tucsoncleanandbeautiful.org
Tucson Department of Transportation (TDoT) Streets Maintenance -- call 3-1-1 or download the Tucson 3-1-1 app to submit a transportation related concerns, such as visibility issues; damaged pavement markings; flooding; potholes, paving, wash & speed hump maintenance; missing/damaged signs; removal of items from streets & rights-of-way
Tucson Water -- information about Tucson Water, including Outage Map, Conservation Rebates, Financial Assistance, etc. 520-791-3242 (customer support), 520-791-4133 (emergency); TW_web1@tucsonaz.gov
US Postal Inspection Service -- to report mail theft, mail fraud, suspicious mail, identity theft, etc. call 877-876-2455 to report a crime
USPS Hold Mail Service -- post office will hold your mail for up to 30 days while you're out of town, and deliver it upon your return
Ward 3 Office -- RHE's Ward office -- 1510 E Grant Rd; 520-791-4711; ward3@tucsonaz.gov